Shipping Policy

Last updated: August 12, 2026

This Shipping Policy explains how we processes, ships, and delivers orders placed through our website. It forms part of our Terms and Conditions.

1. Processing Time

Orders are typically processed within 14 days of confirmation, excluding weekends and public holidays in Egypt. During peak periods or promotions, processing may take longer; we will notify you of any significant delay.

2. Shipping Destinations

We currently ship to Selective Areas. If your address falls outside our delivery area, we will notify you and cancel the order with a full refund.

3. Shipping Methods and Costs

Available shipping methods, estimated delivery times, and shipping costs depend on the product(s) ordered and the shipping Area. The applicable shipping options, estimated delivery times, and costs will be displayed at checkout before you complete your order.

Delivery estimates are provided in good faith and are not guaranteed, as they may be affected by customs, courier delays, weather, or other circumstances beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor the status of your delivery.

5. Customs, Duties, and Taxes

For international orders, any customs duties, import taxes, or related fees imposed by the destination country are the responsibility of the customer and are not included in the product price or shipping cost.

6. Incorrect Shipping Information

YesZwaer is not responsible for delays or non-delivery caused by incomplete or incorrect shipping information provided at checkout. Please contact us promptly at info@yeszwear.com if you notice an error after placing your order.

7. Lost, Delayed, or Damaged Shipments

If your order does not arrive within the estimated delivery window, appears lost in transit, or arrives damaged, please contact us at info@yeszwear.com within 3 days of the expected delivery date so we can investigate with the shipping carrier and arrange a resolution, which may include a replacement or refund.

8. Multiple Shipments

Orders containing multiple items may be shipped separately, including from different locations, without additional shipping charges to you unless otherwise stated.

9. Failed Delivery Attempts

If a delivery attempt fails and the courier is unable to reach you, the shipment may be returned to us. In such cases, we will contact you to arrange re-shipment, which may involve an additional shipping fee.

10. Contact Us

For any questions about shipping, please contact us at info@yeszwear.com.